Insurance investigations are usually conducted to investigate matters pertaining to insurance claims that are suspicious or otherwise in doubt for some reason. One of the most common forms of insurance fraud is the exaggeration of injuries sustained in an accident.The claims investigation process is similar to other investigations. It involves many steps, such as collecting and reviewing documents, taking statements, locating and interviewing witnesses, inspecting and photographing the damaged property or accident site, conducting surveillance and analyzing social media accountsFraudulent workers’ compensation claims can be hazardous to the financial wellbeing of your business. To determine the legitimacy of a claim, an examiner will conduct a workers’ compensation claim investigation.Fraudulent claims raise the price of insurance for everyone, so it’s in a company’s best interest to verify that every claim is legitimate and accurate. Car accidents, personal injury, workplace injury and property damage are all common insurance claims that require an investigation.